Welcome to N Baazi. This Privacy Policy explains how N Baazi collects your personal information, how it is used, and how it is kept secure. Reading this will assure you that N Baazi is worthy of your trust.
We understand that online users in Bangladesh often have concerns about data privacy. To put those concerns to rest, N Baazi has written this policy in plain, straightforward language — no complex legal jargon, just clear and simple terms.
By using the N Baazi website or app, you are deemed to have accepted this Privacy Policy. If you disagree with any part of it, please reach out to our support team.
N Baazi collects only the information that is strictly necessary to provide its services. We never gather data beyond what is needed.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & Age Confirmation |
| Contact Information | Phone number, email address | OTP, Notifications & Support Services |
| Payment Information | Mobile Banking Number | Deposit & Withdrawal Process |
| Transaction History | Bet amount, time, and outcome | Account Statements & Dispute Resolution |
| Device Information | IP address, browser, and operating system | Security & Fraud Prevention |
| Usage Data | Which games you play and for how long | Service Improvement & Personalisation |
N Baazi collects information in several ways. Each method is clearly explained below:
- Direct Registration: Information you provide yourself when creating an account.
- KYC Verification Process: Documents submitted for identity verification.
- Automatically Collected: Device and log data automatically recorded while using the site or app.
- Payment Transactions: Transaction data collected during deposits and withdrawals.
- Customer Support: Information provided when contacting us via live chat or email.
- Cookies & Tracking: Browsing data collected via cookies to help improve the website.
N Baazi uses your information only for specific, defined purposes. Your data is never used beyond its intended scope. Each purpose is detailed below:
- Account Management: Registration, login, identity verification, and keeping your account active.
- Payment Processing: Processing deposits and completing withdrawals.
- Bonuses & Offers: Offering relevant bonuses based on your preferences and activity.
- Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
- Service Improvement: Analytics to improve the app and website experience.
- Legal Obligation: Meeting applicable legal and regulatory requirements.
- Contact: Sending important updates, notifications, and support messages.
N Baazi does not sell your personal data to any third parties. However, limited information may be shared with trusted partners where necessary to deliver our services effectively.
- Payment Processors: Payment service providers such as bKash, Nagad, and Rocket — solely for processing transactions.
- KYC Verification Agencies: Authorized identity verification agencies — limited to necessary information only.
- Technology Partners: Server, security, and analytics providers — always under contractual confidentiality obligations.
- Legal Authorities: In response to a court order or a lawful request from a law enforcement agency — only when legally required.
All third-party partners are contractually bound to uphold N Baazi's privacy standards. Any partner found in breach of these standards will face immediate action.
N Baazi uses cookies to enhance your experience on the site and app. Cookies are small files stored on your browser or device.
| Cookie type | Purpose | Retention Period | Removable |
|---|---|---|---|
| Login Sessions & Security | Until end of session | No (required for the site to function) | |
| Remembering language & settings preferences | 1 Year | No | |
| User Behavior Analytics | 90 days | Yes | |
| Personalized Content | 30 days | Yes |
Use your browser settings to disable optional cookies, or adjust the privacy settings in the N Baazi app. Disabling essential cookies may affect the site's functionality.
N Baazi retains your data only for as long as necessary. Once the purpose has been fulfilled, your data is securely deleted or anonymized.
- Account Information: For the duration of your account and 5 years after closure (as required by law).
- Transaction Records: 7 years (in accordance with financial regulatory guidelines).
- KYC Documents: 5 years after the end of the relationship.
- Communication history: 2 years (support calls, chats, and emails).
- Log Files & Device Data: 90 days.
- Analytics Cookie Data: 90 days.
You have full control over your personal data on N Baazi. Each of the following rights belongs to you:
To exercise these rights support@nbaazi.netEmail us or reach out via live chat. N Baazi will respond within 30 days.
N Baazi is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
If a parent or legal guardian believes their minor child has created an N Baazi account, please contact us immediately. N Baazi will close the account and securely delete all associated data.
N Baazi applies industry-leading technical and organisational measures to protect your data. These are not just promises on paper — they are active safeguards working every day.
- 256-bit TLS/SSL Encryption: Military-grade encryption on all data transmissions.
- Two-Factor Authentication (2FA): OTP verification for logins and large transactions.
- Firewall & IDS: Detecting and preventing unauthorised access.
- Regular Security Audits: Regular audits by independent third parties.
- Encrypted Database: All data stored on our servers is kept in an encrypted state.
- DDoS Protection: Measures to protect servers against cyber attacks.
N Baazi may update this Privacy Policy from time to time, as needed for service improvements, new features, or changes in legal requirements.
- You will be notified by email 30 days before any significant changes take effect.
- A notification regarding the changes will be visible upon logging into the app.
- The date of any update will always be shown at the top of this page.
- Continued use of the site after any changes are made will be considered acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. We recommend reviewing this policy regularly.
If you have any questions, concerns, or complaints regarding the Privacy Policy, please reach out to N Baazi. We take every inquiry seriously.
N Baazi's Privacy Officer personally reviews all complaints. We take every concern you raise with the utmost seriousness.